#001
If you've tried fixing it three times, check you're fixing the right thing
You've tried several fixes but the same problem keeps coming back.
ONE USEFUL IDEA
Something useful.
One idea at a time.
Small ideas that can help you make a decision, solve a problem, get unstuck or do something differently.
Find something useful →WHAT ARE YOU TRYING TO DO?
Start with what you need help with.
Make a decision
When you’re unsure which way to go.
Solve a problem
When something isn’t working and you need to work out why.
Get unstuck
When you’ve tried the obvious things and you’re still in the same place.
Work better
When you want to make work simpler, easier or more useful.
Deal with people
When the problem involves disagreement, expectations or other people.
Try something
When you want to test an idea before making a bigger commitment.
USEFUL IDEAS
Take one with you.
#002
Sometimes there isn't an option without a downside
You keep going round in circles because every realistic option has something wrong with it.
#003
Before making something quicker, ask if you need to do it at all
You're about to spend time making a regular task faster or easier.
#004
Being more productive won't always fix having too much to do
You've become more organised or efficient but still never seem to have enough time.
#005
Before you save time, decide what you'll do with it
You're using technology, automation or a better process to make something much quicker.
A USEFUL TOOL
Are you fixing the wrong thing?
Seven questions to help you check whether you’re working on the problem you actually have.
It takes a few minutes. Your answers stay in your browser.
Check what you’re fixing →WORKING IT OUT
Some ideas aren’t ready yet.
Sometimes we notice something that looks useful but don’t yet know what to do with it.
This is where we test those ideas, look for examples and try to work out whether there’s something worth keeping.
See what we’re working out →EMAIL
Get the next useful idea.
No fixed schedule. When we have something genuinely useful to send, we’ll send it.
Sometimes we’ll also ask for your help working something out.
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